How can you help? Top tips for parents
Make a plan B
If you think your son or daughter may need to go through Clearing, you can get ready in advance:
- Research universities and courses. The full list of vacancies isn’t published on UCAS until results day but you can still draw up a shortlist – including phone numbers and websites for quick reference.
Be available on results day
- Keep yourself free so that you can be your child's cheerleader when results come out – whether that's leading the celebrations or supporting a change of plan first and then leading the celebrations.
- This might mean juggling a few commitments or taking some time off work so that you can be on standby both on the day itself and the following day. The University of Hull offers students the chance to come and look around the campus before accepting a course and the sooneryou can do this, the sooner you can all relax and prepare for September.
Check UCAS Track
Login to UCAS Track from 7am on results day to find out whether your son or daughter has a place at their firm or insurance choice university. This is where all official updates will be. If your son or daughter has narrowly missed out on their grades, their university may have accepted them anyway, so check UCAS Track. If the university has not yet made a decision, give the university a call.
UCAS Track will not show the exact exam results - your son or daughter will need to pick up their results from their school or college from 8am. It’s important they do this, as they will need to provide their grades to other universities if they go through Clearing.
Help with the phone calls - but don't make them!
It might be hard to sit back and watch, but university staff will need to speak directly to applicants. There are other ways to help, though!
Understand the process and have details to hand
- The call will usually be answered first by a member of Clearing call centre staff. They will ask for details such as name, address and UCAS ID number; A level and other exam results or qualifications; what course your child is interested in; and any other details that might help an application such as relevant work experience or non-academic awards such as music qualifications.
- After this, the call is usually transferred to an admissions tutor or course leader. Sometimes, there may be a short delay if staff are on other calls, in which case there may be a short wait for a call back.
- Jot down useful information including names and contact details of people your child speaks to on the phone, and details of offers made - or other stages that are neded, for example for courses such as nursing or teaching, an interview will usually be needed.
Share the load
- While your son or daughter is researching courses or making phone calls, you can help by looking at other factors like the cost of living in a particular area, the accommodation on offer or other benefits such as potential scholarships.
Visit the university
- When deciding on offers, there is no subsititute to visiting to get a real feel for the campus, see accommodation and facilities for yourself and get all your questions answered by staff and students who know the University best. Our visit days take place every day from Friday 18 August to Friday 25 August – even during the weekend!
Accept the offer!
When your son or daughter is sure they have the offer they want, it's time to log in to UCAS Track and register their Clearing choice.
- It's time to celebrate! There will be a confirmation email from the University with everything you need to know about getting ready for your course, from accommodation to key dates and what to do when. Then go and celebrate their achievement!