Student support

Student support

We’re here to make sure you’re getting the most out of everything that university life has to offer. Managing day-to-day life alongside your studies isn’t always easy. So we provide the support to help you find your way. From any money worries to health concerns or learning support, our team of trained professionals are here to help.

Raise a welfare concern

Live chat

Further information


Attendance policy


Health and wellbeing

Free, confidential advice and support in a friendly, safe and non-judgemental environment.

Financial support

We can offer guidance and support to help you manage your finances throughout your time at university.

Learning support

Our learning support team helps students with Specific Learning Differences to achieve their potential.

Disability advisers

Our disability advisers can support you in reaching your academic goals.

Immigration advisers

We provide free confidential information, guidance, advice and support on study-related immigration queries.

Residence Life (ResLife)

We support students living in University accommodation. We offer a friendly face, a listening ear and a range of activities to get involved in

Assistive technology

Specialist software and mobility scooters. Hearing loops and height-adjustable desks. Any supportive device falls under the catch-all of assistive technology.

Virtual health centre

City Health Care Partnership and the University are joining forces to help you access a range of health services.

Contact us

We're open Monday to Thursday 9am – 5pm, and 9am – 4pm on Fridays. We're located on the 2nd floor of Student Central (the Student's Union building). Call us on 01482 462222 to make an appointment to see one of our advisers, or go to the AskHU desk.

You can also email us at , and a member of the team will get back to you.

Meet the team

Need help urgently?

In an emergency, campus security can be contacted on 01482 465555. For non-emergencies 01482 466868.

Security will contact the emergency services on your behalf


Samaritans are available 24 hours a day, 365 days a year to speak to if there's something troubling you. For an immediate response, call 116 123. Or you can email them at